General Benefit Information

Questions regarding coverage and procedures

The Trust Office
(503) 454-3842 phone
(800) 654-4411 toll free

Questions regarding eligibility

Portland Public Schools Human Resources Office
(503) 916-3544

Medical Plans

Trust Plans (Claims and Benefits)
Trust Preferred Provider Plan
Trust Indemnity Medical Plan
Early Retiree Medical Plan 1 (Indemnity Plan)
Early Retiree Medical Plan 2 (PPO)

The Trust Office Claims Department
(503) 454-3842 ( Portland) or
(800) 654-4411

Providence Open Option –
Medical and retail pharmacy questions

Providence Website
Customer Service
(503) 574-7500 (Portland) or
(800) 878-4445

Providence Open Option
Vision claims

Providence Health Plan
Attn: Claims Department
P.O. Box 3125
Portland, OR 97208-3125

Providence Personal Option (EPO)
Medical

Providence Personal Option Website
Customer Service
(503) 574-7500 (Portland) or
(800) 878-4445

Kaiser Permanente HMO
Medical, prescription drug, dental and vision

Kaiser Website
Customer Service
(503) 813-2000 (Portland) or
(800) 813-2000